Registrar

The website is managed, and the registry is upheld by Haloo Brands / Northwest Sourcing Limited.

Why do we uphold a registry?

We collect personal information such as address and contact details to manage a business relationship between the customer and us. Some data is required to be stored by us due to legislation. Some data, such as cookies, are being stored to improve our website performance and marketing targeting so we can serve you better.

What are cookies?

Cookies are small pieces of data from a website that are stored on your browser. They can help a website remember information about your visit.

What data do we store?

• Personal information such as
  • Name and address details
  • Contact details such as a phone number and email address
• Purchase and basket history
• Correspondence between the customer and us

Note: We do not process or store payment data. All payments are processed through secure third-party payment gateways.

The data is stored for up to 7 years in our archive.

Who has access to your data?

We do not provide or sell any customer data to any third parties. Only parties with access to personal information are those required by the processing of the orders. These include:

• Our staff who process and pack orders or handle customer inquiries
• Our staff who handle customer communication and marketing activities
• Logistics providers and courier companies

Payment providers who process payments.

Is your data secure?

We utilise modern data security and encryption to keep all customer information confidential.

What are your rights regarding your data?

As a consumer, you enjoy rights regarding your data including:

• Right to inquire about what data we have stored
• Right to correct any erroneous data stored by us
• Right to request partial data or prevent processing, such as preventing marketing
• Right to object to the processing of your data
• Right to request the removal of any data that we have stored *

* Due to the legislation, some data may be required to be stored by us. These include, for example, receipts due to accounting practices